FAQ

Maha ATX Frequently Asked Questions 


Party Venue Rental FAQs

Got a question? We’re here to help.

  • BOOKING & CANCELLATIONS

    Contact us, fill out the form to check availability. 

    Advance booking with 50% reservation deposit and signed contract is required 180 days prior to the event. Your reservation will be confirmed by our team only after the application is completed & payment is received along with ID proof. Full payment must be received atleast 180 days prior to the event.


    Reservations cannot be transferred, reassigned or sublet. 


    All payments are non refundable


    Payments can be made in cash, check or card. An additional 3% processing fee will be added for card transactions


    Each reservation is for time showed in package chosen including setup, breakdown and event time. Additional time will be charged in one hour increments at $500/hr

  • DAMAGES DEPOSIT & REFUND

    All events require a mandatory damages deposit of $2000 and undergo and pre & post use event inspection to determine the condition of the venue. The venue must be returned in the pre-use condition to receive the full deposit refund. Deposit is due 30 days prior to the event.


    Cleaning fee of $500 (extra, plus additional fees will be applied if more cleaning or damages are incurred) will be deducted from the deposit after the event if additional cleaning is needed and the remaining amount will refunded.


    The renter is responsible for all replacement costs for any damages to the venue or property or persons resulting from their use of the venue. We reserve the right to charge additional maintenance fees for damages or additional cleaning or repairs handled by us. 

    The renter must agree to be fully responsible for the behavior of his/her guests. If our staff feels the situation is unsafe or uncontrollable and police is needed, the total deposit will be forfeited. 

  • CLEANUP

    The renter is responsible for disposal of all garbage & recyclable items both indoors and outdoors into the designated dumpsters, returning all AV equipment to original state, picking up & discarding any large items left on the floor, wiping down tables & benches, removal of all decorations, and completely empty all spaces of food & drinks.


    Any signage must be approved prior to the event and must be removed by the end of the event on the same day.

  • INSURANCE & PERMIT REQUIREMENTS

    We require proof of insurance for all events, against claims for injuries to persons or damages to property which may arise from or in connection to your use of the venue. This insurance must be paid for by the client, and cover the date of rental and cover 1 million per occurrence and 2 million aggregate.


    Liquor liability specification & TABC permit is required for events where alcohol is present. We require the business licence, health permit and certificate of insurance for the caterers and bartenders


    We recommend the eventhelper.com for our clients, and the typical cost is $127

  • SPACE CALCULATOR FOR THE EVENT

    We have 2000 sq.ft hall (50ft X40ft) inside the party barn , ~1300sq.ft (50ftX25ft )in the party hall and ~10000sq.ft outdoor covered patios. 


    You can use a handy calculator to see if the space you are planning to book is enough for your event depending on your event layout, banquet style with round tables, reception with dance floor, training or conference style etc. 


    https://www.conference-coordinator.com/calculator.html


    https://www.socialtables.com/blog/event-planning/capacity-party-space-calculator/

  • TOURS & REHEARSALS

    Absolutely. We can schedule a tour to show you around by appointment only. You can schedule a 2 hr rehearsal within 2 months of your event during business hours

  • DECOR & EXIT ITEMS

    We don't allow any open fires, fire burning candles, tack, tape, staples, nails, confetti, silly string, chinese lanterns etc. Only painters tape is allowed and must be removed at the end of the event. 


    Restricted items include mylar balloons (latex is ok), balloon releases, sparklers, dry rice, birdseed, flower petals, loose glitter, confetti, color packets/dyes, sand, open flames or lit lamps or lit candles (chafing burners places under trays are ok). Violation of this policy will automatically forfeit your entire deposit

  • PETS

    We are pet friendly. Dogs must be on leash & supervised at all times. All pet waste must be picked up & disposed

  • SECURITY

    For security, we have cameras installed around the property. No smoking, vaping, open fires or firearms are allowed.


    We will also include security services at our discretion and the cost will be added to the renter as an additional fee.


    Contact us directly for pricing for parking assistants, specific security etc

  • ACCOMMODATIONS

    We have several options near us. Use this link to view options based on your dates


    https://tinyurl.com/mahaatxstays


    1. Use AirBnB/VRBO sites to book nearby homes which are 5-10mins away


    2. Book from several airport hotels which are 15-20mins away


    3. Book from several downtown hotels which are 20-25mins away

Share by:
G-01996E10QX